TheMessenger

Connect with customers on WhatsApp

Personalized notifications and conversational commerce. Turn browsers into loyal customers and build lasting relationships directly where they spend their time.

Official Meta Tech Provider
Renav Support
Verified Business
Hi Vishal! 👋 Your order #1084 has been shipped and is on its way.
09:41
You can track it here: renav.co/track/1084
09:41
Awesome, thank you!
09:45
Can I change the delivery address?
09:46
Of course! Please provide your new address and we'll update the courier.
09:46
Type a message

Built for high-volume, enterprise communications

Message Volume
0k+
Messages processed per day securely
Uptime Reliability
0.9%
Guaranteed enterprise-grade SLA
Response Time
0s
Average automated reply latency
Industry Solutions

Transforming customer experiences across every sector

Logistics & Delivery

Real-time routing & updates

Send automated delivery notifications, share live tracking locations, and allow customers to reschedule drops directly through WhatsApp.

+40%
Delivery success
-60%
Support calls
Healthcare

Patient care & scheduling

Automate appointment reminders, securely collect preemptive health forms, and provide 24/7 post-care instructions via automated workflows.

-35%
No-show rate
98%
Patient satisfaction
Retail & E-commerce

Conversational commerce

Recover abandoned carts, send personalized product recommendations, and handle returns seamlessly in a chat interface.

+25%
Cart recovery
3x
Repeat purchases
Workflow

Connect WhatsApp to your workflow

Run thousands of conversations on the channel where your customers already are. Build automated logic with intelligent routing directly into your CRM.

  • Instant message delivery across regions
  • Automated conversational flows via API
  • Native synchronization with your custom CRM
Logic Builder
Inbound Message
"I need help with my recent order"
Intent Router
CRM Sync
Order Status update
Live Agent
Support Queue
Capabilities

What you can do

The tools necessary to build a world-class WhatsApp pipeline.

Bulk messaging at scale

Send personalized broadcasts, marketing campaigns, and transactional alerts without getting blocked.

Can I track my order?
Yes! Here is the link. 🚀

Two-way conversations

Let customers reply. Route incoming queries directly to human agents or automated resolution bots.

Conversion Trend

Advanced tracking and ROI

See exactly who read your message, track click-through rates, and measure ROI easily.

Built-in Ticketing

Turn WhatsApp into a Service Desk

Don't lose track of customer requests. Renav Messenger includes a powerful ticketing system designed specifically for conversational support.

Statuses & Priorities

Organize chaos. Tag conversations with standard open/pending/resolved states and assign urgency levels.

Open
Pending
Urgent

SLA Tracking

Never miss a deadline. Set rules for first response time and resolution time. Get alerted before breaches.

First Response2h left

Skill Routing

Route customers to the right agent based on language, department, or inquiry type automatically.

Merge & Split

Customer sent two messages about the same issue? Merge them. Asking about two different things? Split the ticket and assign to different departments.

#12
#14
Platform Features

Everything you need to scale

TheMessenger provides a complete suite of tools to manage, automate, and analyze your conversational strategy.

Customer Support
Bot active
What are your store hours?
Hi! Our flagship store is open Monday—Friday from 9AM to 8PM EST. 🏪
Do you have the new running shoes in stock?
AeroSprint v2Yes, limited stock available!
Integrations

Works with your stack

Connect instantly to the tools you already use.

Shopify and WooCommerce

Turn abandoned checkouts into recovered revenue. Send automated back-in-stock alerts, shipping updates, and post-purchase surveys without writing a line of code.

Get in touch
Shopify
Woo
Magento
+12 more
CheckoutOrder #8492
Buy Now
Order Confirmed! 🎉Thanks for your purchase. We're packing order #8492 right now. Track it here: link.co/trk
Statistics

Real business impact

See how data-driven messaging scales operations.

Case Study

EVINDIA increased conversion rates by 45% using automated WhatsApp chatbots.

By transitioning their Meta Ads to WhatsApp, they saw an immediate spike in engagement and recovered revenue.

EVINDIA Logo
Metrics

Faster response times

Automated routing drops average handling time by 60%.

Engagement

Build brand loyalty

Customers prefer engaging via channels they already use daily.

Developers

Built for robust integrations

Use our comprehensive REST APIs and secure Webhooks to deeply integrate WhatsApp into your backend workflows. We handle message queuing, scaling, and delivery receipts.

Get in touch
bash
curl -X POST https://api.themessenger.com/v1/messages \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+1234567890",
    "type": "template",
    "template": { 
      "name": "shipping_update",
      "language": "en_US",
      "components": [
        { 
          "type": "body",
          "parameters": [
            { "type": "text", "text": "Order #1084" },
            { "type": "text", "text": "Shipped" }
          ]
        }
      ]
    }
  }'
200 OK — Message Queued
Plans & Pricing

Simple pricing that scales with you

Every plan includes unlimited users and the official WhatsApp Business API. No per-seat fees, ever.

MonthlyYearlySave 2 months

Smart

Everything you need to launch on WhatsApp

£16/month

Billed annually at £197
You save £43 a year

Get started
  • Bulk Broadcasting
  • Contacts Management
  • Segmentation
  • Tagging
  • Shared Team Inbox
  • Template Management
  • Media Library
  • Basic Reports
  • Unlimited Users
  • Sim Management
Unlimited users on every plan
Most Popular

Growth

Automate conversations and scale your reach

£33/month

Billed annually at £394
You save £74 a year

Get started
Everything in Smart, plus:
  • Chatbot
  • Advanced Reports
  • DND Management
  • API
Full API access included

Enterprise

Advanced automation, calling and AI insight

£79/month

Billed annually at £945
You save £195 a year

Get started
Everything in Growth, plus:
  • Custom Fields
  • WhatsApp Flows
  • WhatsApp Catalogue
  • Unlimited Chatbot Flows
  • WhatsApp CallingCall rates apply on top
  • AI Based Call Sentiment AnalysisAdditional rate applies
  • Automation
  • Integration with third party apps
  • Priority Customer Support
Priority support & third-party integrations

Per-message conversation rates

₹0.99per marketing message
₹0.18per utility message

India only. Meta charges per conversation on top of your plan. Rates outside India vary by country — contact us for a regional quote.

USD and GBP prices are indicative and converted at approximately ₹95 = $1 and ₹127 = £1. WhatsApp calling and AI sentiment analysis are usage-based and billed on top of your plan.

Ready to connect

Turn your WhatsApp account into a revenue engine. Setup takes bare minutes, and integrates tightly with everything.

Shopify
WooCommerce
Mailchimp
Klaviyo
Zendesk

What customers say

Hear directly from brands generating millions on WhatsApp.

"TheMessenger's WhatsApp Business API integration has been a game-changer for our customer support and engagement strategy."

Dixi PatelDirector, Trogon Group
Trogon Group